ORDER AND SHIPPING

Typically, it takes 2-3 business days for you to receive your order.

Please track your order on the page at: https://www.dhl.de/de/privatkunden/dhl-sendungsverfolgung.html

Yes, we ship internationally. Shipping costs may vary depending on location.

Please make sure that you have tracked your order on the tracking page. Alternatively, you can reach us via email, Instagram, and WhatsApp.

EXCHANGE & RETURN

We at BIMMERKANAX want to ensure that you are completely satisfied with your purchase. Therefore, we accept returns within a period of 30 days from the date of purchase. However, please note the following guidelines:

1. Return period: Returns are accepted within 30 days from the date of purchase. Unfortunately, we cannot accept returns after this period.

2. Return shipping: We provide a shipping label upon request. This is only for products ordered within Germany. Please ensure that the returned items are properly packaged to avoid transport damage.

3. Restocking fee: We do not charge a restocking fee. You can return your items at no additional cost.

4. Exceptions: Please note that sale items are excluded from our return policy. These items cannot be returned or exchanged unless they are defective or have flaws.

Yes, that is possible within 30 days

EVERYTHING YOU NEED TO KNOW!

If your question has not been answered here, do not hesitate to contact us. We are happy to help you!

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